Solid Bite Reopening: Our First Week Back with New Safety Protocols Our First Week Back

I thought that things might be slow coming back to work. Nothing is further from the truth. Our new patient line almost did not stop ringing last week. So if we called you and missed you, please call us to schedule your visit. We look forward to seeing you again.

The governor told us that we could resume practice last Monday. But we wanted to be prepared as we have introduced a number of new protocols for you. So Monday and Tuesday were staff training days. Then, we drilled every new protocol. Finally, we did a “soft schedule” on Wednesday, Thursday, and Friday. Everything and everyone is doing great. Patients are happy. Staff is happy. Doctors are happy.

We also have our Solid Bite Virtual School in place for the children of our staff as well as our newest staff member, a pre-school teacher, to supervise them.

I thought you might want to see a few pictures:

– Lee Sheldon

Solid Bite Virtual School

Child working on a laptop at Solid Bite Virtual School, engaged in a project, with school supplies and a water bottle on the table. — One of our virtual school students busy creating her PowerPoint on the bill of rights.

Our Phones Are Busy

Woman talking on the phone at a desk with a computer, assisting patients at Solid Bite dental practice.

Dental staff member on the phone at Solid Bite practice, engaging with patients and managing schedules during reopening.

Preparing for Your Visit

Staff members at Solid Bite dental practice organizing freshly laundered towels in preparation for patient visits during the reopening phase.

M11 UltraClave automatic sterilizer labeled "CLEAN," used in dental practice for maintaining safety and hygiene protocols.

Busy Phone Lines? Schedule Your Solid Bite Appointment Online

Staff members in a dental practice preparing a sterilization station, focusing on safety protocols during COVID-19.

Patient rinsing mouth at dental practice with staff member in PPE, highlighting new safety protocols for COVID-19 at Solid Bite.

Protecting You

Dental professional in PPE using suction device on patient in dental office, highlighting safety protocols during COVID-19.

Technician using a diagnostic tool on dental equipment in a practice setting, emphasizing safety and technology during the reopening phase.

Always the Best Technology

Dental staff member demonstrating advanced medical technology in a dental practice, emphasizing safety protocols and patient care during the COVID-19 pandemic.

Microscope on a table, showcasing advanced technology for educational purposes in the Solid Bite Virtual School environment.

We Look A Little Different

Doctor wearing personal protective equipment (PPE) smiling in a dental office, showcasing safety measures during COVID-19, related to Solid Bite dental practice updates.

Staff member in personal protective equipment, including a face shield and pink mask, preparing for patient safety at Solid Bite dental practice.

But the goal is still the same.

Couple smiling together outdoors, showcasing happiness and connection, reflecting the welcoming atmosphere of Solid Bite dental practice.

Understanding Our New Safety Protocols

As we reopen our doors, the health and safety of our patients and staff remain our top priority. Our new safety protocols include enhanced sanitation measures, mandatory face coverings, and social distancing practices within our office. We have implemented these changes to ensure a safe environment for everyone visiting Solid Bite.

In addition to these measures, we are conducting regular temperature checks for all staff members and patients upon entry. Our waiting areas have been restructured to allow for adequate spacing, and we have also upgraded our air filtration systems to promote better air quality. These steps reflect our commitment to providing a safe dental experience during these challenging times.

What to Expect During Your Appointment

When you arrive for your appointment at Solid Bite, you can expect a streamlined process designed to minimize contact and wait times. Patients will be greeted at the door and guided through our new check-in procedure, which includes health screenings and a review of safety protocols. This ensures that your visit is both efficient and safe.

During your appointment, our team will utilize personal protective equipment (PPE) to safeguard both you and themselves. We encourage you to communicate any concerns you may have, as our staff is trained to answer your questions and provide reassurance throughout your visit. Your comfort and safety are our utmost priority.

Patient Testimonials and Experiences

At Solid Bite, we value the feedback from our patients as it helps us continually improve our services. Many patients have shared their experiences regarding the new protocols and the overall care they receive. Positive testimonials highlight the professionalism and attentiveness of our staff, which fosters a welcoming environment.

We invite you to read through our patient testimonials on our website, where you can find stories that reflect our commitment to quality dental care. Hearing from others can provide peace of mind as you consider scheduling your next appointment with us during this time of change.

Community Engagement and Support

Solid Bite is dedicated to not only serving our patients but also engaging with the Melbourne community. We have initiated several outreach programs to support local families, including our Solid Bite Virtual School, which offers educational support for the children of our staff. This initiative underscores our commitment to the well-being of our team and their families.

Additionally, we participate in community health events and provide resources to educate the public about oral health. By fostering strong community ties, we aim to promote overall wellness and ensure that residents have access to vital dental services. Your support helps us make a positive impact in our community.